FAQ
Does my heat pump really have mould in it?
With the possible exception of a laboratory Petri Dish, there may be no environment more perfectly suited for growing and spreading microorganisms than a conventional Heat Pump.
All it takes to start producing mould is a little of the water that’s ever-present in all heat pumps, and some dust, another ingredient that’s never in short supply, to start producing mould.
Where do the dust mites come from ?
It is often dirt, skin cells, or fabric fibers, but could be more or less anything that could dry and flake off. Books, carpet, rugs, upholstered furniture, fireplaces, and pets all contribute to the dust load.
More than 42,000 dust mites can be found in a single ounce of dust.
Dust mites excrete toxic fecal matter that can cause allergies and asthma.
What causes that smell ?
The musty or mouldy smell is a sign that something is not right in your home.
Mouldy and musty smells are similar in nature and both are caused by the presence of mould or mildew.
Essentially, all mould needs to grow is the presence of mould spores, a surface to grow on, warmth, darkness, oxygen, and moisture.
What is the barrel fan ?
Simply put, a barrel fan roughly the length of the heat pump, pulls air through filters on the top of the machine. This air then flows over the coil where it is either warmed or cooled.
From there it is returned into the room. The air coming back into the room is unfiltered. This is an important point which you should remember as you read.
What is PermaSafe ?
PermaSafe is a unique, multifunctional, long-term antimicrobial HVAC surface and air protection system that eliminates harmful bacteria and viruses
Destroys mould and prevents regrowth
Eliminates & helps prevent future odours
Eliminates dust mites & other allergens
Continuously purifies HVAC systems air
Helps prolong HVAC component life
Even more remarkably, the PermaSafe System can last and remain antimicrobially effective for months* … and all without the use of any harsh chemicals.